Contact Us
Contact US. We’re here to help with product questions, order support, or general inquiries about our natural pet products.
At Soulys, we’re committed to providing thoughtful support just like we provide thoughtful pet care.
Customer Support
For questions about:
• Orders & shipping
• Product recommendations
• Ingredients & materials
• Returns & exchanges
• General inquiries
Please contact us at: (563) 590-6868
We aim to respond within 24–48 business hours.
Business Hours
Monday – Friday
9:00 AM – 5:00 PM (CST)
Closed on weekends and major holidays.
Order Questions?
When contacting us about an order, please include:
• Your full name
• Order number
• A brief description of the issue
This helps us assist you faster.
Wholesale & Partnerships
For wholesale opportunities, collaborations, or press inquiries, please email:
Our Commitment
Soulys is built on trust, transparency, and natural pet wellness. We’re here to support you and your pet every step of the way.
Healthy pets start with better daily choices.
Soulys offers natural pet products designed to support healthier dogs and expanding cat wellness solutions. Contact us anytime with questions about sustainable pet care and everyday pet wellness essentials.