Welcome to Soulys. These Terms and Conditions (“Terms”) govern your use of our website located at https://www.soulys.com and any purchases made through our store.
By accessing or using our website, you agree to be bound by these Terms.
1. Use of Website
By using this site, you confirm that:
You are at least 18 years old or using the site under supervision of a parent or guardian.
You will not use this website for unlawful or unauthorized purposes.
You will not attempt to interfere with the security or proper functioning of the site.
Soulys reserves the right to refuse service to anyone at any time.
2. Products & Information
We strive to ensure product descriptions, pricing, and images are accurate. However:
We do not guarantee that all information is error-free.
Colors and images may vary slightly depending on device display.
Product availability is subject to change without notice.
Soulys reserves the right to modify or discontinue products at any time.
3. Pricing & Payments
All prices are listed in USD unless otherwise stated.
We reserve the right to:
Correct pricing errors
Cancel orders placed at incorrect prices
Update pricing without prior notice
Payment must be received before orders are processed and shipped.
4. Orders & Cancellations
Soulys reserves the right to:
Refuse or cancel any order
Limit quantities purchased per customer
Cancel orders suspected of fraud or unauthorized activity
If your order is canceled after payment, a refund will be issued to the original payment method.
5. Shipping & Delivery
Shipping times are estimates and not guarantees. Soulys is not responsible for:
Carrier delays
Incorrect shipping information provided by customers
Lost or stolen packages marked as delivered
Please review our Shipping Policy for additional details.
6. Returns & Refunds
Returns and refunds are subject to our official Return Policy.
Products must be returned in accordance with our stated policy guidelines to be eligible for a refund or exchange.
7. Intellectual Property
All content on this website, including:
Logos
Product names
Text
Graphics
Images
Design elements
Are the property of Soulys and may not be used, reproduced, or distributed without written permission.
8. Limitation of Liability
Soulys shall not be liable for any indirect, incidental, or consequential damages arising from:
Use of our products
Inability to use our website
Website interruptions or errors
All products are provided “as is” without warranties beyond those required by law.
9. Pet Health Disclaimer
Information provided on this website is for general informational purposes only and is not intended as veterinary advice.
Always consult a licensed veterinarian before introducing new products into your pet’s routine, especially if your pet has medical conditions or sensitivities.
10. Privacy
Your use of this site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
11. Changes to Terms
Soulys reserves the right to update these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date.
Continued use of the site after changes constitutes acceptance of the updated Terms.
12. Contact Information
If you have questions regarding these Terms, please contact us:
